Prior to booking your tour, it is your responsibility to read and all information related to your tour products listed under these Itinerary, Pricing, Special Notes and FAQ tabs. Terms and Conditions, Cancellation and Refund Policy can be found on the bottom of every webpage.

 

 

Trip Reservation Process:

All tours are open for early booking. It is recommended that customers should book tour at least two weeks before departure date. Bus seats will be pre-assigned after payment is made based on a first come first served basis. The following flowchart summarized the booking process.

 

 

1. After you submitting your reservation online, you will receive a Pre-Order email within a couple of hours.
2. Within 2 business days, we will send you a confirmation email to confirm your reservation of the trip. In this email, you could find the detailed boarding time and location of the trip, contact information of local service provider. Please print out this email with E-TICKET number as the boarding pass for the trip. Also, you can login to our website http://www.tripedition.com/index.php?route=account/login to check the status of your order.
3. At the departure date, simply print out the E-TICKET if you have not already done so, and present it with your valid photo ID. Please note that this E-TICKET is the only proof of your purchase of the tour.
4. Please make sure you have received our Final Confirmation Letter email with your E-ticket number before booking air tickets, extended hotel stays and etc., if applicable.

 

 

Your reservation is always subject to confirmation by email normally within two business days. Promotional offers such as BUY 2 GET 1 FREE and BUY 2 GET 2 FREE are provided and confirmed only on an availability basis. In the rare events (such as booking ONE day prior to the departure day), your reservation can not be confirmed by the service provider, a full refund will be credited back to your account.

The order of day-to-day itinerary is adjustable depending on tour start date of the week. For the detailed arrangement, please email or call the local service provider prior to departure date to re-confirm. Their contact info will be listed in your final confirmation email.

We reserve the right to change the hotel to another of equal or better standard than the hotel mentioned in the itineraries.

Depending on the number of passengers booked for a particular departure, tours may be combined to ensure fewer passengers operation.

We do not recommend infants younger than 2 years of age to join the tours, since our tour guides are not specially trained to provide service to these types of passengers and cannot be responsible for their well being.

 

 

Boarding Tips and Travel Documents:

All passengers should arrive at the boarding location at LEAST 15 min. prior to the departure time.

All passengers must show E-TICKET (the boarding pass) for boarding.

Passengers are held solely responsible for their own valid travel documents. (Valid visa for countries needed). Absolutely NO boarding without proper travel documents. All US citizens traveling to Canada will need a passport. Permanent resident requires present of green card. Additional visa requirements and exemptions for visitors to Canada please visit http://www.cic.gc.ca/english/visit/visas.asp.

 

 

1. Canadian visa is not required for U.S. Citizens or Permanent Resident. However, please bring your Photo I.D and proof of citizenship (U.S. birth certificate or naturalization certificate), or green card for re-entry to the United States. A passport for US citizens is highly recommended. Children, ages 18 and under only require a birth certificate.
2. If you are NOT an American citizen, please bring your passport, I-94 card, I-20 form for international student. Due to increased security at the border, additional paperwork is required for visitors from some countries. This only applies to a very few countries. Please check with the local immigration office to ensure whether your status allows multiple-entry into the U.S. This will avoid unnecessary delays. Should any person be detained upon re-entry to the U.S., we will be unable to wait while the additional paperwork is filed. Additional charges may apply for transportation.
3. Countries and territories whose citizens require visas in order to enter Canada as visitors, please check the following link for updates on entry requirements: http://www.cic.gc.ca/english/visit/visas.asp. Some nationalities may need multiple entry visa's to the U.S.A. and a Canadian visa.
4. United States citizens and alien residents please check the following link for updates on entry requirements: http://www.cbp.gov/travel/us-citizens.

 

 

Travel Insurance:

We are not responsible for any occur on or during the tour. It is optional that passengers to purchase travel insurance. By accepting our policy, passenger should agree that we shall hold no responsibilities includes but not limited to the following unforeseeable events such as weather, accident, bus break down, sickness, theft, itinerary changes, delays or cancellation. We are strongly advising you to purchase travel insurance before departure to insure compensations for the unexpected causes above. Such travel insurance can be purchased through third party insurance suppliers.

 

 

Language:

All tours are escorted by professional bi- or multi-lingual tour guides and/or drivers guide. For driver guide tour, the language will be limited to English/Chinese.